Recent News

RRID Open House Follow-up - This will continue to get populated as we recieve the documents, Once we have all the documents we will send out an email alert and a reminder to all residents we are doing a planned 10% rate increase.
Jan 14, 2026 Meeting Minutes -
Available Here
RDCK Public Meeting #1 Presentation  - 
Presentation Here
RDCK Acquisition Flowchart - 
Flow chart here

XenonCyber & Urban Systems Presentation on Assest condition - Not Available yet.

Additional Information provided by the RDCK.

Acquisition Website - https://www.rdck.ca/environmental-service/environmental-services/water/becomeardckwaterservice/

Water Regulatory Bylaw - https://www.rdck.ca/wp-content/uploads/2024/11/2894-RPL-2824-Water-Bylaw.pdf

Utilities, Fees and Charges Bylaw - https://www.rdck.ca/wp-content/uploads/2025/06/3027-Utilities-Rates-Combined.pdf

Community Advisory Committee Bylaw - https://www.rdck.ca/wp-content/uploads/2024/11/2858-Drainage-Water-Wastewater-CAC-1.pdf


RRID & Mountain Ridge Road Users Cooperative Association - The documents pertaining to the Norms Creek bridge as per the open house request. Judges Ruling Here

Some Brief Key Points from the court case.
Time-limited easement ended:
In 1999, RRID and MRRUC entered into a temporary (time-limited) access easement for the bridge/road. The Court found that the easement ended in 2019 and was not renewed. The decision also notes the bridge/road was built without permission from the Ministry of Transportation and Highways or RRID, and that RRID had water supply concerns because the community’s water intake is downstream and sediment from the road/bridge was believed to negatively affect the water system.
Quote: “the time-limited easement … expired on March 1, 2019 and has not been renewed.
MoTI / Highways (Aug. 11, 1989) — permission denied:
Quote: “we are standing by our original decision not to allow legal vehicle access to Pass Creek Road at the point you desire.”

Good-faith negotiations (RRID):
The Court confirmed both parties had a duty to negotiate renewal in good faith. It found RRID did not negotiate in bad faith, and also commented on MRRUC’s conduct during negotiations.
Quotes: “RRID did not negotiate in bad faith and did not unreasonably withhold consent.” and “If either party failed to negotiate with good faith, it was MRRUC, not RRID.

Reasonableness of RRID’s approach:

The Court described RRID’s approach as measured and reasonable, and noted RRID made concessions during renewal talks (including increasing an offer from 10 years to 20 years) and extending deadlines.
Quotes: “RRID’s actions were measured and reasonable.” & “It initially proposed a ten-year easement and later increased it to a 20-year easement.

-------------------Archived Below---------------------------


RRID Open House – RDCK Water Systems Discussion - December 27, 2025 - Reminder sent Jan 13, 2026

**New Information - Rough Agenda 

Please review the Draft Agenda Here

RRID will be hosting an open house with representatives from RDCK Water Systems on January 14 at 6:00 PM. The town hall will be held at the Robson Hall located at 3067 Waldie Ave, Robson BC.

The purpose of this meeting is to:

  • explain what it could look like for RRID to join RDCK Water Systems, and
  • gauge public interest in moving forward.

We strongly encourage all RRID customers to attend. This is the first step in determining whether RRID remains its own entity or pursues joining RDCK.

Please DO NOT call the administrator and ask for information. Information will be provided at the meeting, and circulated after the fact. The administrator will not have the answers you're seeking until after the meeting and clarification has been handed down to her.

Questions and Q&A

There will be a Q&A session. To attempt to ensure accurate and complete answers, we ask that you submit your questions in advance by email:

What will be covered (so you don’t need to email these)

The meeting will include standard information such as:

  • how the joining process works
  • what it means to be part of RDCK Water Systems
  • anticipated costs and what may change (and what may not)
  • potential pros and cons, as currently understood by the Board

Important clarification

RRID can only join the RDCK Water Systems if customers vote in favour. We will be having another public meeting after this, and eventually a vote but in order to aquire the proper information needed for the public to make an informed decision its extremely important for everyone to attend.



Reminder of Mild Weather Source Qater Quality - December 13, 2025

Dear RRID residents,

As we enter late autumn, we want to remind everyone that this is one of the two times each year (late autumn and late spring) when our Norns Creek source water is naturally prone to reduced raw water quality. Mild weather and rainfall higher in the watershed mobilize organic material left over from snowmelt and the changing seasons, causing temporary increasing color, turbidity, and dissolved natural organic matter in the raw water entering the treatment plant.

These seasonal conditions challenge our UV disinfection system, which relies on clearer water to be fully effective. Please be assured that the water treatment plant is currently providing full conventional treatment plus UV disinfection and the treated water continues to meet all health-related drinking water standards.

This is simply our routine seasonal reminder that “it’s that time again.” We will continue to monitor conditions closely and will notify you immediately if additional steps (such as a quality advisory) ever become necessary.

Thank you for your understanding; these brief, predictable challenges are a normal part of protecting public health within a dynamic mountain watershed.

RRID Administration




Stage 2 Water Restrictions Now in Effect - June 09, 2025

The water treatment plant is not able to keep up with water demand. Water demand is due to residential use and leaks in the distribution system. We have no other option than to elevate water use restrictions to Stage 2 as of today.

All Water Restrictions found by clicking here
Stage 2 Specific Restrictions are as followed:
lawn sprinkling prohibited. Absolutely no lawn sprinkling allowed.
• watering of gardens (vegetable & flower) only, no other outdoor water use permitted.
• watering of gardens allowed by sprinkler from 6 am – 9 am on your day only.
• one sprinkler per property only.

What you can do to help:
Other than reducing use at this time, residents ought to be on the lookout for a leak in the distribution system piping. This can be identified by low water pressure at home, spongy waterlogged ground, or unusually green grass.  




Water Meter Grant Pilot Program:
The Robson-Raspberry Improvement District (RRID) is pleased to announce we have been selected to partake in a pilot study that is funded by the government to install water meters at every service connection. We had been instructed by the government that we could not announce it until they had the opportunity to officially announce it, and as of May 6th they have!

Please see the following news release for more information
https://news.gov.bc.ca/releases/2025HMA0034-000417  
We have a lot of information coming down the pipeline on this, but we can now begin sharing it. Please wait on sending information requests to the RRID in regards to the meters as we are working on creating an FAQ and giving more details at the AGM May 21, 2025 at 7pm.
We will also be looking into hosting a Water Meter meeting open to the public in the near future.

Thank you and hopefully we will see you at the AGM!
Robson-Raspberry Improvement District.



Robson-Raspberry Improvement District Annual General Meeting & Call for Nominations for Board of Trustees

Date: May 21, 2025
Time: 7:00pm
Where: Robson Community Hall
This AGM you will have the opportunity to vote to fill two positions on the RRID Board of Trustees.
Voter and Trustee Eligibility—Improvement District trustees are elected by eligible landowners within the improvement district boundary. Persons entitled to vote or run as a nominee must:
 Be a Canadian Citizen
• Be 18 years of age, or older
• BE a resident of B.C. for at least 6 months prior to the vote
• OWN land in the improvement district

To put your name forward as a nominee to serve on the RRID Board of Trustees

email [email protected]  stating your intention to run by May 2, 2025.

As per voting guidelines, nominations from the floor of the AGM will not be accepted.

Water Quality Advisory Lifted: April 29th, 2025

Source water quality in Norns Creek has recently improved and appears stable. The UV system is reliably meeting its dosage target, and so the Water Quality Advisory is hereby lifted.

Freshet events are still expected later in the spring. The RRID will continue to monitor the system, and will provide further updates if and when required.

Water Quality Advisory Issued: March 14, 2025


Initial Release:
The RRID is required to treat source water from Norns Creek according to the provincial 4-3-2-1 Objectives for drinking water. Maintaining a minimum UV dose is part of this requirement and one which the RRID takes seriously. However during mild  conditions in our watershed, which periodically occur in the winter and spring, our source water quality becomes more challenging to treat as melting snow and/or heavy rain carry natural organic matter into the creek. Even though the water is still filtered to 0.03 microns, a non-filterable (dissolved) component in the water inhibits the UV transmittance through the water. This means that although we may still be operating the UV reactors, the UV dose falls below the regulated minimum criteria, and a Water Quality Advisory must be issued to protect the immunocompromised. This condition is usually short lived, as once the period of snow-melt or heavy rain subsides, the source water quality improves and the UV reactors are able to meet their dosage setpoints. During such periods, residents may sometimes notice a change in the water such as an amber colour. This represents the dissolved natural organic matter which has found its way into the creek and is not removable by our water treatment plant. 

Recommendations:
IHA Official Water Quality Advisory information:

For Immunocompromised Individuals: As a precaution, it is recommended to boil water for at least 1 minute before consuming, cooking, brushing teeth, or washing food. This is an IHA guideline for vulnerable indivduals during such advisories.

For All Other Individuals: The current treatment processes are generally sufficient; however, if you notice a strong chlorine smell in your water, running your taps can help flush the system.

We appreciate your patience as we work through these technical challenges.

Contact Information:

For emergencies: Call 250-309-2727
For non-emergencies: Email us at [email protected] or use the “Contact Us” button on our website: https://robsonraspberry.myruralwater.com/contact-us
Thank you,

Robson Raspberry Improvement District