ALERTS

Stage 2 Water Restrictions Now in Effect - June 09, 2025

The water treatment plant is not able to keep up with water demand. Water demand is due to residential use and leaks in the distribution system. We have no other option than to elevate water use restrictions to Stage 2 as of today.

All Water Restrictions found by clicking here
Stage 2 Specific Restrictions are as followed:
lawn sprinkling prohibited. Absolutely no lawn sprinkling allowed.
• watering of gardens (vegetable & flower) only, no other outdoor water use permitted.
• watering of gardens allowed by sprinkler from 6 am – 9 am on your day only.
• one sprinkler per property only.

What you can do to help:
Other than reducing use at this time, residents ought to be on the lookout for a leak in the distribution system piping. This can be identified by low water pressure at home, spongy waterlogged ground, or unusually green grass.  


Water Quality Advisory Issued:

March 14, 2025: The RRID is required to treat source water from Norns Creek according to the provincial 4-3-2-1 Objectives for drinking water. Maintaining a minimum UV dose is part of this requirement and one which the RRID takes seriously. However during mild  conditions in our watershed, which periodically occur in the winter and spring, our source water quality becomes more challenging to treat as melting snow and/or heavy rain carry natural organic matter into the creek. Even though the water is still filtered to 0.03 microns, a non-filterable (dissolved) component in the water inhibits the UV transmittance through the water. This means that although we may still be operating the UV reactors, the UV dose falls below the regulated minimum criteria, and a Water Quality Advisory must be issued to protect the immunocompromised. This condition is usually short lived, as once the period of snow-melt or heavy rain subsides, the source water quality improves and the UV reactors are able to meet their dosage setpoints. During such periods, residents may sometimes notice a change in the water such as an amber colour. This represents the dissolved natural organic matter which has found its way into the creek and is not removable by our water treatment plant. 

For slightly more information please go to our Recent News Section

We appreciate your patience as we work through these technical challenges.

Contact Information:

For emergencies: Call 250-309-2727
For non-emergencies: Email us at [email protected] or use the “Contact Us” button on our website: https://robsonraspberry.myruralwater.com/contact-us
Thank you,

Robson Raspberry Improvement District